sg771 Privacy Policy

sg771 ("we", "us", "our", "the Platform") is committed to protecting the privacy and personal data of all players and visitors who interact with the sg771 online casino platform. This Privacy Policy sets out in clear terms how sg771 collects, uses, stores, shares, and protects your personal information.

sg771 operates in the Philippines and processes personal data in accordance with applicable Philippine data protection legislation, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as well as PAGCOR regulatory requirements governing player data handling in the online gaming sector.

We take our obligations as a data controller seriously. If you have any questions about how sg771 handles your personal data, please contact us using the details provided in Section 14 of this Policy.

sg771 collects the following categories of personal data from players and platform visitors:

• Full legal name as it appears on your government-issued identification;
• Date of birth (for age verification — players must be 21 years or older);
• Residential address, city, and province;
• Email address and mobile phone number;
• Nationality and country of residence.

• Copies of government-issued photo identification (e.g., Philippine passport, PhilSys National ID, SSS ID, UMID, driver's licence, PRC ID, voter's ID);
• Proof of residential address (e.g., utility bill, bank statement, barangay certificate);
• Selfie or live photo for facial verification purposes;
• Proof of ownership of payment methods used on the platform.

• GCash or PayMaya / Maya account details (mobile number associated with the e-wallet);
• Bank account details for bank transfer transactions (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank);
• Debit card details (card number masked, expiry date);
• Transaction history including deposits, withdrawals, and gaming activity.

• IP address and approximate geolocation;
• Device type, operating system, and browser information;
• Session duration, pages visited, and features used on the sg771 platform;
• Login timestamps and access logs.

• Records of communications between you and sg771 customer support (live chat transcripts, email correspondence);
• Survey responses and feedback submitted through the platform.

sg771 collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions;
• Automated collection: Technical and usage data collected automatically when you access the sg771 platform, including through cookies, web beacons, and server logs (see Section 9);
• Third-party sources: Identity verification data from KYC service providers; fraud prevention data from anti-fraud partners; payment confirmation data from e-wallet and banking partners; and regulatory data from PAGCOR or other competent authorities where required.

sg771 processes your personal data for the following purposes:

• Account registration and management: To create, maintain, and administer your sg771 player account;
• Identity verification (KYC): To verify your identity and age (21+) in compliance with PAGCOR requirements and Philippine AML regulations;
• Payment processing: To process deposits and withdrawals via your chosen payment method and to prevent payment fraud;
• Game provision: To deliver casino games, track game history, and calculate winnings accurately;
• Regulatory compliance: To meet our obligations under Philippine law, including AML reporting, responsible gaming requirements, and PAGCOR licensing conditions;
• Customer support: To respond to your enquiries, complaints, and support requests;
• Security and fraud prevention: To detect, investigate, and prevent fraudulent activity, money laundering, and other prohibited conduct;
• Marketing communications: To send you promotional offers, bonus notifications, and platform updates — only where you have consented or where we have a legitimate interest, and always subject to your right to opt out;
• Platform improvement: To analyse usage patterns and improve the sg771 platform, user interface, and game offering;
• Responsible gaming: To monitor gaming behaviour and apply responsible gaming tools where appropriate, including deposit limits and self-exclusion.

sg771 processes your personal data on the following legal bases under the Data Privacy Act of 2012 and applicable regulations:

• Contractual necessity: Processing required to perform our contract with you — i.e., to operate your sg771 account, process transactions, and deliver gaming services;
• Legal obligation: Processing required to comply with Philippine law, including AML obligations, PAGCOR regulatory requirements, and tax reporting;
• Legitimate interests: Processing for fraud prevention, platform security, and improving our services, where these interests are not overridden by your privacy rights;
• Consent: Processing for marketing communications and non-essential cookies, where you have given explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

sg771 does not sell, rent, or trade your personal data. We may share your data with the following categories of recipients only to the extent necessary for the stated purpose:

• KYC and identity verification providers: Third-party services that assist with document verification and age confirmation;
• Payment processors and e-wallet partners: GCash, PayMaya / Maya, and banking partners (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank) for the purpose of processing your transactions;
• Fraud prevention and AML partners: Services that help sg771 detect and prevent financial crime and platform abuse;
• Game software providers: Third-party game studios whose games are hosted on the sg771 platform, to the extent necessary for game delivery and RNG certification;
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), and other competent Philippine authorities, where disclosure is required by law or regulatory instruction;
• Legal and professional advisers: Lawyers, auditors, and compliance consultants engaged by sg771, subject to professional confidentiality obligations;
• Business successors: In the event of a merger, acquisition, or sale of sg771 assets, your data may be transferred to the successor entity, with notice provided to affected players.

sg771 retains your personal data for as long as necessary to fulfil the purposes for which it was collected, subject to the following retention guidelines:

• Active account data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with Philippine AML record-keeping requirements;
• KYC and identity documents: Retained for a minimum of five (5) years from the date of verification or account closure, whichever is later;
• Transaction records: Retained for a minimum of five (5) years in accordance with AMLC and PAGCOR requirements;
• Customer support communications: Retained for three (3) years from the date of the last interaction;
• Marketing consent records: Retained until consent is withdrawn and for a reasonable period thereafter as evidence of compliance;
• Technical and usage logs: Retained for up to twelve (12) months for security and platform improvement purposes.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with our internal data disposal procedures.

sg771 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the sg771 platform;
• Encrypted storage of sensitive personal and financial data at rest;
• Access controls limiting internal access to personal data on a strict need-to-know basis;
• Multi-factor authentication for administrative access to sg771 systems;
• Regular security audits and penetration testing conducted by independent security professionals;
• Incident response procedures to detect, contain, and notify affected parties of any data breach in accordance with applicable law.

While sg771 takes all reasonable steps to protect your data, no method of electronic transmission or storage is completely secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, sg771 will notify you and the relevant authorities as required by law.

sg771 uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse usage patterns. The following types of cookies may be used:

• Strictly necessary cookies: Essential for the platform to function — including session management, login authentication, and security tokens. These cannot be disabled without affecting platform functionality;
• Functional cookies: Used to remember your preferences such as language settings and display options;
• Analytics cookies: Used to collect anonymised data about how players use the sg771 platform, helping us identify areas for improvement. These are only set with your consent;
• Marketing cookies: Used to deliver relevant promotional content. These are only set with your explicit consent and can be withdrawn at any time.

You can manage your cookie preferences through your browser settings or through the sg771 cookie preference centre. Please note that disabling certain cookies may affect the functionality of the platform.

Under the Data Privacy Act of 2012 and applicable regulations, you have the following rights in relation to your personal data held by sg771:

• Right to be informed: The right to know what personal data sg771 collects and how it is used — as set out in this Privacy Policy;
• Right of access: The right to request a copy of the personal data sg771 holds about you;
• Right to rectification: The right to request correction of inaccurate or incomplete personal data;
• Right to erasure: The right to request deletion of your personal data, subject to legal and regulatory retention obligations;
• Right to object: The right to object to processing based on legitimate interests, including direct marketing;
• Right to data portability: The right to receive your personal data in a structured, commonly used format;
• Right to withdraw consent: Where processing is based on consent, the right to withdraw that consent at any time without affecting prior processing.

To exercise any of these rights, please contact sg771 using the details in Section 14. We will respond to verified requests within thirty (30) days. We may need to verify your identity before processing your request.

sg771 is strictly an adult platform. Our services are not directed at, and we do not knowingly collect personal data from, individuals under the age of 21. The minimum age to register and use sg771 is 21 years, in accordance with Philippine law and PAGCOR regulations.

If sg771 becomes aware that personal data has been collected from an individual under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on sg771, please contact us immediately using the details in Section 14.

The sg771 platform may contain references to third-party services such as payment providers and game studios. sg771 is not responsible for the privacy practices of third-party services. We encourage you to review the privacy policies of any third-party service you interact with in connection with your use of sg771.

sg771 does not include external links to unrelated third-party websites on the platform. Any third-party integrations present on sg771 (such as payment gateways) are governed by their own privacy policies in addition to this Policy.

sg771 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or platform features. The effective date at the top of this page will be updated whenever material changes are made.

Where changes are material, sg771 will notify registered players via email or a prominent notice on the platform prior to the changes taking effect. Your continued use of sg771 following notification of an updated Privacy Policy constitutes your acknowledgement of the revised terms.

We encourage you to review this Privacy Policy periodically to stay informed about how sg771 protects your personal data.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way sg771 handles your personal data, please contact our Data Protection team:

• Live Chat: Available 24/7 via the sg771 platform
• Email: [email protected]

sg771 aims to acknowledge all privacy-related requests within 5 business days and to provide a substantive response within 30 days. For complex requests, we may extend this period by a further 30 days with prior notice.